Digital products: order in, the right file out
Every purchase is automatically matched to the right file, delivered, and followed by an upsell.
- 3 product lines
a single automation
- within hours
instead of manual matching
- Upsell
automatic after purchase
- Client:
Store for personalized digital products
- Industry:
E-commerce
- Timeline:
2025
- Stack:
Make.com, Supabase, SendGrid, Whop
An online store sells personalized digital products at high volume. Matching each order to the right file by hand no longer scaled. We automated fulfillment end to end.
The challenge
On every purchase, someone had to find the right file based on the customer details, log the purchase, and email the download link. As volume grew, this became a bottleneck and a source of errors.
Our solution
A Make.com system runs the entire flow:
- Each purchase is recorded in Supabase and matched to the right file based on customer attributes.
- The purchase is saved and delivery is sent via SendGrid, with a link to the viewer page.
- An additional post-purchase upsell runs through the Whop API.
- Edge cases such as a missing file or incomplete data trigger an automatic alert.
The result
Orders are fulfilled automatically within hours, across three product lines, with no manual sorting. The upsell adds revenue with zero extra effort.
Want something like this for your business? Let’s talk.